Cookies Policy
Last updated: 13 May 2026 · Version 1.0
This policy explains what cookies we use on Fix-A(I)LL and why.
What is a cookie?
A cookie is a small piece of data stored by your browser when you visit a website. Cookies allow the site to remember you (e.g. keep you logged in) or count visitors anonymously.
Cookies we use
Strictly necessary (no consent required under PECR)
| Name | Purpose | Duration |
|---|---|---|
fixaill_customer | Keeps you signed in as a customer | 14 days |
fixaill_trade | Keeps you signed in as a tradesperson | 14 days |
fixaill_admin | Admin staff session (Fix-A(I)LL team only) | 8 hours |
Cloudflare cookies (__cf_bm, etc.) | Bot protection, distinguishing humans from automated traffic | 30 minutes to 30 days depending on type |
| Stripe cookies | Set when you reach the Stripe payment page — fraud prevention | Stripe-managed |
Analytics / marketing (none currently in use)
We do not currently use Google Analytics, Facebook Pixel, advertising cookies, or any other analytics or marketing trackers. If this changes we will update this policy and request your consent before setting them.
Managing cookies
You can clear or block cookies via your browser settings (Chrome, Safari, Firefox, etc.). Blocking strictly-necessary cookies will break login functionality on this site.
Changes
If we add any cookies that require consent we will update this policy and present a consent banner.
Questions about cookies? [email protected]